Last updated: 12 November 2026. The Moonlight Sanctuary is a small Canadian business selling handmade natural stone bracelets. This notice explains what personal information we collect through this website and how we use it. Questions? Email info.the.moonlight.sanctuary@gmail.com.
When you place an order
We collect your name, email address, phone number and shipping address, and the bracelets you choose. We use them to process, pack and ship your order, to send you tracking details, and to contact you about your order or a return.
Payments
Payments are handled by Square on its secure checkout page. We never see or store your full card number. Square processes your payment under its own privacy notice, and Square emails you a receipt.
Who we share it with
Only the services needed to run the store: Square (payments and order records), Canada Post (your shipping address, to deliver your parcel) and Cloudflare (which hosts and protects this website). We don’t sell your information or share it for advertising.
Your bag and cookies
Your bag is saved in your own browser’s local storage so it’s still there when you return; it never leaves your device. During checkout we set one secure cookie, lasting about an hour, so we can confirm your payment with Square. We don’t use advertising or analytics trackers.
Emails and messages
If you email us or message us on Instagram or TikTok, we keep that conversation so we can help you. Instagram and TikTok are separate services with their own privacy practices.
How long we keep it
We keep order records for as long as needed to run the business and meet our accounting and legal obligations, then delete them.
Your choices
You can ask to see, correct or delete the personal information we hold about you, or ask a question about this notice, by emailing info.the.moonlight.sanctuary@gmail.com.
Questions? Contact us